MX records specify which mail servers should receive email for a domain.
Before you begin
Log in to the secure Gigatech client area at https://portal.gigatech.nl, open the relevant hosting service, and use the cPanel login action. cPanel labels can differ slightly by theme, version, and hosting configuration.
Steps
- Obtain the exact MX hostnames and priorities from the email provider.
- Open cPanel and select Zone Editor.
- Click Manage next to the domain.
- Add a new MX record or edit the existing one.
- Enter the priority and fully qualified mail-server hostname exactly as supplied.
- Save the record and remove obsolete MX records only when the provider instructs you to do so.
- Review Email Routing and select the routing mode appropriate for local or remote mail delivery.
Important notes
- Incorrect MX or routing settings can stop mail delivery.
- DNS changes can take time to propagate because of cached TTL values.
Need help?
Open a Gigatech support ticket and include the domain, the exact action, the time of the issue, and any safe error message. Never send passwords, private keys, full database exports, or authentication secrets in a ticket.
