This guide explains how to request cancellation of a service in the Gigatech client area.
Before you begin
Open the secure Gigatech client area at https://portal.gigatech.nl. Menu names can vary slightly depending on your service and hosting plan.
Steps
- Log in to the client area.
- Open Services and select the service.
- Click Request Cancellation.
- Choose immediate cancellation or cancellation at the end of the billing period when available.
- Enter a brief reason and confirm the request.
- Back up all required data before the cancellation date; cancelled service data may be removed.
Need help?
Open a support ticket from the Gigatech client area and include the affected service or domain name. Never send passwords, complete payment-card details, authenticator secrets, or recovery codes.
