AutoSSL automatically requests and renews supported certificates for eligible domains on the cPanel account.

Before you begin

Log in to the secure Gigatech client area at https://portal.gigatech.nl, open the relevant hosting service, and use the cPanel login action. cPanel labels can differ slightly by theme, version, and hosting configuration.

Steps

  1. Confirm that the domain and required subdomains resolve to the Gigatech hosting server.
  2. Open cPanel and select SSL/TLS Status.
  3. Review the certificate status of each domain.
  4. Exclude names that should not receive a certificate only when necessary.
  5. Click Run AutoSSL when the action is available.
  6. Wait for completion and review any domain-control validation errors.
  7. Test the HTTPS website and redirect configuration after issuance.

Important notes

  • AutoSSL cannot normally validate a domain that points elsewhere, is blocked by DNS or HTTP configuration, or uses unsupported names.
  • Certificate availability and renewal behavior depend on the server’s cPanel configuration.

Need help?

Open a Gigatech support ticket and include the domain, the exact action, the time of the issue, and any safe error message. Never send passwords, private keys, full database exports, or authentication secrets in a ticket.

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