Deleting a cPanel mailbox normally removes its stored messages from the server.
Before you begin
Log in to the secure Gigatech client area at https://portal.gigatech.nl, open the relevant hosting service, and use the cPanel login action. cPanel labels can differ slightly by theme, version, and hosting configuration.
Steps
- Back up or export any messages that must be retained.
- Open cPanel and select Email Accounts.
- Find the mailbox and open its Manage options.
- Choose Delete Email Account.
- Read the warning, verify the exact address, and confirm deletion.
- Remove or update the account on phones and mail applications to stop repeated login errors.
Important notes
- Deleting a mailbox is different from deleting a forwarder or email filter.
- Recreating the same address later does not restore old mail unless you have a backup.
Need help?
Open a Gigatech support ticket and include the domain, the exact action, the time of the issue, and any safe error message. Never send passwords, private keys, full database exports, or authentication secrets in a ticket.
