This guide explains how to place a service upgrade or downgrade order in the Gigatech client area.
Before you begin
Open the secure Gigatech client area at https://portal.gigatech.nl. Menu names can vary slightly depending on your service and hosting plan.
Steps
- Log in to the client area.
- Open Services and select the service.
- Choose Upgrade/Downgrade when the option is available.
- Select the new plan or configurable options.
- Review any prorated charge or credit and the new recurring price.
- Complete checkout. Some upgrades may require provisioning time or a restart.
Need help?
Open a support ticket from the Gigatech client area and include the affected service or domain name. Never send passwords, complete payment-card details, authenticator secrets, or recovery codes.
