This guide explains how to generate a support PIN in the Gigatech client area.
Before you begin
Open the secure Gigatech client area at https://portal.gigatech.nl. Menu names can vary slightly depending on your service and hosting plan.
Steps
- Log in to the client area.
- Open the support or account-security section where the Support PIN is displayed.
- Click Generate or Refresh PIN.
- Provide the temporary PIN only to an authorized Gigatech support representative.
- Do not send passwords or authenticator recovery codes.
Need help?
Open a support ticket from the Gigatech client area and include the affected service or domain name. Never send passwords, complete payment-card details, authenticator secrets, or recovery codes.
