cPanel spam filtering can score incoming messages and mark or automatically remove messages above a chosen threshold.
Before you begin
Log in to the secure Gigatech client area at https://portal.gigatech.nl, open the relevant hosting service, and use the cPanel login action. cPanel labels can differ slightly by theme, version, and hosting configuration.
Steps
- Open cPanel and select Spam Filters.
- Enable processing of new messages and marking suspected spam.
- Start with the provider default threshold unless you understand the effect of changing it.
- Prefer moving spam to a spam folder before enabling automatic deletion.
- Use the additional configuration to maintain a small whitelist or blacklist when necessary.
- Review the spam folder regularly while testing the settings.
Important notes
- An aggressive threshold can classify legitimate messages as spam.
- Use automatic deletion cautiously because deleted messages may not be recoverable.
Need help?
Open a Gigatech support ticket and include the domain, the exact action, the time of the issue, and any safe error message. Never send passwords, private keys, full database exports, or authentication secrets in a ticket.
